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Support Details

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 UK (Backup) 01623 541 411
 US - (863) 336-6527



Monday to Friday - 08:00-22:30 
Saturday and Sunday - Closed 


    webeyeCMS Release Notes

    Version 4.3.0 - 6th May 2025

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      • Recent Articles

      • Takex Flame Sensor - Quick Start Guide

        Takex Flame Sensor - Quick Start Guide Hardware Overview The Takex flame sensor is a detector that triggers from the ultraviolet rays contained in flames which then send the trigger to the door contact contained within the base of the unit. Find ...
      • Apollo Outdoor Manual Call Point - Quick Start Guide

        Apollo Outdoor Manual Call Point - Quick Start Guide Hardware Overview The outdoor call point from Apollo is a resetable manual call point. When triggered, closes the circuit generating an alarm from the door contact. Find specification sheets and ...
      • External Keypad / RFID Reader - Quick Start Guide

        External Keypad / RFID Reader - Quick Start Guide Hardware Overview Pairing the device To pair an External Keypad onto the control panel, go into the Readers section of the configuration. Put the panel into pairing mode by unlocking the receiver at ...
      • Challenger Overwatch - Camera mounting guide

        Challenger Overwatch - Camera mounting guide Introduction This guide outlines how to mount the cameras to the Challenger Overwatch equipment. This is also applicable for similar mounting solutions. Required (per camera): 1x M4 x 20mm bolt 1x M4 Nut ...
      • PIR Sensitivity Settings Explained

        PIR Sensitivity Settings Explained Settings Overview PIR sensors allow for the detection of movement, through an infrared sensor in combination where present with a microwave detector. The configuration parameters, such as the sensitivity and the ...
      • Popular Articles

      • webeyeCMS Platform

        Latest Release: v4.3.0 - 6th May 2025 Below you will find a list of features added in recent versions of webeyeCMS. For more information, please contact us via this support portal v4.3 4.3.0 Integration and Bugfix Release Release Date: 6th May 2025 ...
      • Common SIM APN Settings

        A full list of APNs for our Current and Legacy SIM cards are available for download below in the pdf document.
      • OCULi Wireless PIR Camera - Setup & Advanced Configuration

        Each OCULi device comes pre-configured to work with the bundled SIM card and to send alarms through to webeyeCMS. All OCULi devices supplied by Webeye are fitted with battery isolators to prevent unnecessary power usage prior to installation. These ...
      • What is Signal Poll Failure?

        Signal poll failure is a feature provided by webeyecms. When enabled on applicable devices, an alarm will be generated if no signals have been received for a defined period of time. Signal poll failure can be configured upon initial device creation ...
      • webeyeCMS Android v2.4 Update - Change to Alarm Notification

        webeyeCMS for android has been updated today (25th October 2017) to v2.4. This update should be available for users within 24 hours worldwide. Change to Alarm Notification At present, alarm notification sounds are played through the Media channel. ...