Support Details
Monday to Friday - 08:00-22:30 (British time) | 00:00-14:30 (Pacific USA) | 03:00-17:30 (Eastern USA)
Saturday and Sunday - Closed
webeyeCMS Release Notes
Version 4.3.1 - 3rd December 2025
Subscribe to receive webeyeCMS maintenance emails here
Recent Articles
Modular Tower
This article will provide documentation on building the structure, and configuring the solar controller for our Modular Towers.12v Relay - Quick Start Guide
Hardware Overview Pairing the Relay To pair a relay onto the control panel, go into Smart Automation and then Relays. Put the panel into pairing mode by unlocking the receiver at the top of the page and Start Refresh at the top right of the screen ...Door Contact with Input/Output - Quick Start Guide
Hardware Overview Pairing the Door Contact When using certain device configurations, applying an area to that mode will enable it and removing the area will disable it. The configuration modes will then show as bold if enabled, see the image below as ...Door Contact with Input - Quick Start Guide
Hardware Overview Pairing the Door Contact When using certain device configurations, applying an area to that mode will enable it and removing the area will disable it. The configuration modes will then show as bold if enabled, see the image below as ...Internal Touchscreen Keypad - Quick Start Guide
Hardware Overview Pairing the device To pair the touchscreen keypad to the control panel, go into the Readers section of the configuration. Put the panel into pairing mode by unlocking the receiver at the top of the page, and start Refresh at the top ...
Popular Articles
webeyeCMS Platform
Latest Release: v4.3.1 - 3rd December 2025 Below you will find a list of features added in recent versions of webeyeCMS. For more information, please contact us via this support portal v4.3 4.3.1 Feature and Bugfix Release Release Date: 3rd December ...Common SIM APN Settings
A full list of APNs for our Current and Legacy SIM cards are available for download below in the pdf document.OCULi Wireless PIR Camera - Setup & Advanced Configuration
Each OCULi device comes pre-configured to work with the bundled SIM card and to send alarms through to webeyeCMS. All OCULi devices supplied by Webeye are fitted with battery isolators to prevent unnecessary power usage prior to installation. These ...What is Signal Poll Failure?
Signal poll failure is a feature provided by webeyecms. When enabled on applicable devices, an alarm will be generated if no signals have been received for a defined period of time. Signal poll failure can be configured upon initial device creation ...webeyeCMS Android v2.4 Update - Change to Alarm Notification
webeyeCMS for android has been updated today (25th October 2017) to v2.4. This update should be available for users within 24 hours worldwide. Change to Alarm Notification At present, alarm notification sounds are played through the Media channel. ...